Frequently Asked Questions
What are cookies?
Cookies are small files stored on a device, such as a computer, a mobile device or any other device that can store information. Cookies serve a number of important functions, including remembering users and their previous interactions with a website. They can be used to keep track of items in an online shopping cart or to keep track of information when details are inserted into an online application form.
Authentication cookies are also important to identify users when they log into banking services and other online services. The information stored in cookies can include personal data, such as an IP address, a username, a unique identifier, or an email address.
What are the legal basics for processing under the GDPR?
Data controllers can only process personal data in one of the following circumstances:
- with the consent of the individuals concerned;
- where processing is necessary for the performance of a contract (a contract between your organisation and an individual);
- to meet a legal obligation under EU or national legislation;
- where processing is necessary for the performance of a task carried out in the public interest under EU or national legislation;
- to protect the vital interests of an individual;
- for your organisation’s legitimate interests - except where they are overridden by the rights and freedoms of individuals.
In addition, the GDPR establishes additional conditions for the processing of sensitive data.
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What is sensitive data?
Some types of personal data belong to special categories of personal data, meaning they deserve more protection, so-called sensitive data. Sensitive data includes data that reveals information about:
- an individual’s health;
- an individual’s sexual orientation;
- an individual’s racial or ethnic origin;
- an individual’s political opinions, religious or philosophical beliefs; an individual’s trade union membership;
- an individual’s biometric and genetic data.
The processing of an individual’s sensitive data is generally prohibited, except under specific circumstances that justify its processing.
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Can I only process personal data when I have the individual’s consent?
Processing personal data is allowed if there is a legal basis for it. In addition to free, specific , informed and unambiguous consent, other legal bases for processing can be used.
In other words, consent is necessary when none of the other legal bases applies.
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Do I need to be certified to become a Data Protection Officer (DPO)?
No, you do not need to be certified to become a DPO.
DPOs must, however, be able to demonstrate that they have the necessary qualifications required by the GDPR, such as expert knowledge of data protection law and practices.
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What are the sanctions if my organisation does not comply with the GDPR or if my processing violates the GDPR?
Compliance with the GDPR is monitored by the national data protection authorities (DPAs). DPAs can conduct investigations and impose sanctions where necessary. DPAs have a number of tools at their disposal, including fines up to 20 M€ or 4% of the worldwide annual turnover whichever is higher, reprimands, and temporary or permanent processing bans.
You can find the contact details for all EEA DPAs on the EDPB website: Members
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What is a data protection impact assessment and when is this mandatory?
A Data Protection Impact Assessment or DPIA is a written assessment that your organisation should make to evaluate the impact of a planned processing operation. It helps you to identify the appropriate measures to address the risks, and to demonstrate compliance.
While it is always preferable to anticipate the impact of planned processing operations of your organisation by doing DPIA, it is compulsory to carry out a DPIA when the processing is likely to result in a high risk for individuals’ rights and freedoms.
Specifically, this is the case when the envisaged processing involves:
- the processing - on a large scale- of sensitive personal data or data related to criminal convictions;
- a systematic and extensive evaluation of an individual’s personal aspects based on automated processing, including profiling, and on which decisions are based that produce legal effects concerning the individual in questions or similarly significantly affect individuals;
- systematic monitoring of a publicly accessible area on a large scale.
The EDPB has developed guidelines which list the criteria you need to take into account when assessing whether a DPIA is mandatory or not. Data protection authorities (DPAs) have also published lists of processing operations which are subject to a DPIA. In addition several DPAs have developed guides, software, or self-assessment tools to help you with your assessment.
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Do data processors also have to respect the GDPR?
Yes, data processors (i.e. individuals or bodies that process data on behalf of a data controller), have obligations under the GDPR. There are, however, some differences between the responsibilities for data controllers and processors.
Data processors have to adhere to the responsibilities set out in the controller-processor contract, which details the processing operations and means to process personal data. For example, the processor will have to carry out the processing operations with the appropriate technical and organisational measures as instructed by the controller. In doing so, the processor assists the controller in complying with the GDPR.
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Does the GDPR also apply to paper records?
Yes, the GDPR applies if the personal data are contained or are intended to be contained in a filing system. This means that the GDPR also applies to paper records and not solely to automated processing of personal data.
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I am organising an event as part of my business activities, can I make photos and videos of the event and the people attending?
Yes, but in order to do this, you will first need to determine the legal basis for processing this type of personal data. For example, the processing could be considered as a legitimate interest for your organisation. When processing personal data on the basis of legitimate interest, it is always necessary to conduct a balancing test to determine whether your legitimate interests outweigh individuals’ rights, particularly if children are involved.
Another possible legal basis for such processing could be consent. At any rate, individuals should always be informed in advance that the event is being photographed or filmed.
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